Terms

Effective date: December 7, 2023

ActionPower Co., Ltd. daglo Service Terms of Service

Chapter 1 General Provisions

Article 1 (Purpose)

The purpose of these Terms is to establish all matters, including the rights, obligations, and responsibilities of the user and ActionPower Co., Ltd. (hereinafter the "Company"), as well as the conditions and procedures of use, with respect to the service (hereinafter the "Service") provided through the daglo internet site (daglo.ai) operated by the Company and the daglo mobile application (hereinafter "daglo") provided via mobile communication devices such as smartphones.

Article 2 (Posting and Amendment of Terms)

The Company posts the content of these Terms on the daglo service screen, together with the Company's trade name, location of its business office, name of its representative, business registration number, and contact information (telephone, fax, email, etc.), so that members can review it.

The Company may amend these Terms within the scope that does not violate relevant laws where necessary. When the Company amends the Terms, it will announce, together with the current Terms on the initial service screen, the effective date and reason for the amendment from 14 days before the effective date (30 days before in the case of changes to matters disadvantageous or material to members) until the day before the effective date.

Where the Company has announced the amended Terms and has also notified that a member's failure to express consent or refusal will be deemed consent, if the member does not express refusal by the effective date of the Terms, the member is deemed to have consented to the amended Terms. Where a member does not consent to the application of the amended Terms, the "member" may terminate the use agreement.

Article 3 (Rules Other Than the Terms)

The Company may establish separate terms or individual policies for specific services where necessary, and where the content of these Terms conflicts with separate terms or individual policies, the separate terms or individual policies prevail.

Matters not stipulated in these Terms are governed by relevant laws.

Article 4 (Notification to Members)

The Company may carry out various notices or notifications to members using the email registered by the member at the time of membership registration application.

When giving notice or notification of content commonly applicable to members, the Company may substitute individual notice or notification to each member by posting and announcing certain matters on the service screen or app. However, this provision does not apply when notifying of disadvantageous changes related to the rights and obligations of customers.

Members have an obligation to always keep their contact information (email address, mobile phone number, landline telephone number, etc.) up to date so that they can receive the Company's notifications. The Company bears no responsibility for any disadvantage to the customer arising from contact information not being updated.

Article 5 (Definitions of Terms)

The definitions of terms used in these Terms are as follows.
"daglo": Refers to the virtual place of business set up by the Company to provide the Service. It is also used to mean the business operator that operates it.
"Member": Refers to an individual or corporation that has registered as a member by providing personal information to the Company, who agrees to these Terms and may use the service provided by daglo.
"ID": Refers to the email address set by the member and registered with the Company's approval for the identification of the member and use of the service.
"Password": Refers to a combination of letters and numbers set by the member and registered with the Company for the confirmation of the member's identity and the protection of the member's rights and confidentiality.
"Records": Refers to content entered and recorded in the course of using the service, including all voice and video data entered by the member, the results and edited works obtained by analyzing and converting it into text, and the content the member writes in notes.
"Voice Call Recording File": Refers to a voice file recording and storing the content of a call the member had with the other party via mobile phone. The voice call recording file must be one recorded by a party to the conversation.

Chapter 2 Use and Operation of the Service

Article 6 (Types of Service)

The services provided by the Company are as follows.

Service for converting voice and video data into text
Service for playing voice and video data and editing scripts
Service for recording and analyzing data
Service for storing and managing data
Other tasks determined by the Company

The Company may modify or add types and content of the service where necessary, and in this case, the Company will announce it by posting on the service screen or by other methods.

The Company may divide the service into certain ranges and separately designate the available hours for each range. However, in such cases, the Company will announce the content in advance.

Article 7 (Formation of the Service Use Agreement)

The service use agreement (hereinafter the "Use Agreement") is concluded when a person who wishes to become a member (hereinafter "Applicant") agrees to the content of the Terms, then applies for membership registration, and the Company accepts such application.

With respect to the application under Paragraph 1, the Company may request real-name verification and identity authentication through a specialized institution depending on the type of member.

The Company, in principle, accepts the use of the service in response to an Applicant's application. However, the Company may withhold acceptance or not accept until the relevant reason is resolved in any of the following cases.

Where the Applicant has previously lost member qualification under these Terms. However, this excludes cases where the Company's approval for re-registration has been obtained.
Where a real name is not used or another person's name is used
Where false information is entered, or the content required by the Company is not entered
Where a child under the age of 14 has not obtained the consent of a legal representative (parent, etc.)
Where there is insufficient capacity in service-related facilities, or there is a technical or operational problem
Where it otherwise violates relevant laws or contravenes the standards set by the Company, such as detailed guidelines

Where the Company does not accept or withholds acceptance of a membership registration application under Paragraph 3, the Company will, in principle, notify the Applicant of this.

The Company may differentiate use by subdividing usage time, number of uses, service menus, etc. by classifying members into grades according to Company policy.

The Company may impose use restrictions or grade-based restrictions on members to comply with the ratings and ages under the "Promotion of the Motion Pictures and Video Products Act," the "Juvenile Protection Act," etc.

Article 8 (Provision of the Service)

The service period under these Terms is from the date of service application until the termination of the Use Agreement.

The Company makes its best efforts to provide the service 24 hours a day, year-round. However, the Company may restrict or suspend all or part of the service in any of the following cases.

In the case of regular or temporary inspection for the maintenance and repair of facilities, etc.
Where there is an obstacle to normal service use due to a failure of facilities or a surge in usage, etc.
Where there are other force majeure reasons such as natural disasters or national emergencies

In the case of service suspension under the preceding paragraph, the Company will notify members by the method stipulated in these Terms. However, where there are unavoidable reasons that the Company cannot notify in advance, it may notify afterward.

Article 9 (Service Use Fees and Payment)

The Company's services consist of free services and paid services, and where a member uses a paid service provided by the Company, the principle is to use it after paying the usage fee.

Payment is divided into recurring payment and individual purchase payment methods, and details are explained in detail through the product information page.

The payment methods for usage fees for the services provided by the Company include credit card payment, simple payment, and agency payment including app stores.

The Company may additionally require personal information that is essential for the execution of payment, and members must accurately provide the personal information required by the Company. Members bear sole responsibility for the information entered in connection with payment and the responsibilities and disadvantages arising in relation to such information.

The Company may verify whether the member has legitimate authority to use the payment method used at the time of payment of the purchase price, and may suspend the transaction until such verification is completed, or cancel the transaction where verification is not possible.

Where a member purchases the Company's recurring payment product, this includes subscription to a continuous/recurring fee plan. Unless the member cancels the subscription, the subscription is renewed each time a new payment cycle begins and the fee is charged to the payment method selected by the user.

A member may cancel the subscription to the Company's recurring payment product at any time. Cancellation of the subscription takes effect at the end of the relevant payment cycle (or at the end of the free trial period, if applicable), and the service may be used until the end of the payment cycle.

Except for termination that meets the requirements set forth in Paragraph 8 and the refund obligation arising from the Company's intent or negligence, no refund or credit is provided for periods or services (in whole or in part) during which daglo was not used.

Where a member cancels the subscription within 7 days from the payment date without using daglo's transcription service, the user may request a full refund of the subscription fee charged for the relevant payment cycle.

The Company may change the service fees and subscription plans. The Company will notify members of changes to service fees and subscription plans, including the timing of application. Members may terminate the Use Agreement if they do not consent to the relevant change.

In the case of Apple IAP (In-App Purchase), the policy of the Apple Media Services Terms of Use applies.

In the case of Google Play IAP, the policy of the Google Payments Terms of Service applies.

Article 10 (Member Management)

The Company may take the following measures against members who violate these Terms, relevant laws, and the general principles of commercial transactions.

Recovery of part or all of the benefits additionally provided by the Company
Restriction of use of specific services
Termination of the Use Agreement
Claim for damages

When the Company takes the measures set forth in each item of the preceding paragraph, the Company will notify the member in advance as stipulated in these Terms, and in unavoidable cases such as where contact with the member is lost or urgency is required, it may take action first and notify afterward.

A member may make a defense where there are grounds for a defense against the Company's measures under this Article.

Chapter 3 Obligations of the Contracting Parties

Article 11 (Protection of Personal Information)

The Company uses the personal information provided by the member for the Use Agreement only within the purpose and scope to which the member has consented. Where a new purpose of use arises or where it is provided to a third party, the Company notifies the relevant member and obtains consent at the use/provision stage. However, this excludes cases where relevant laws provide otherwise.

To protect members' personal information, the Company establishes a "Privacy Policy" in accordance with relevant laws, designates a Privacy Officer, and posts and operates it.

Article 12 (Management of the Member's Account)

The responsibility for managing the member's ID and password lies with the member, and the member must not allow a third party to use them.

The Company may restrict the use of a member's ID where there is a concern about personal information leakage, where it is antisocial or contrary to public morals, or where there is a concern that it may be mistaken for the Company or the Company's operator.

Where a member becomes aware that their ID and password have been stolen or are being used by a third party, the member must immediately notify the Company and follow the Company's guidance.

In the case of Paragraph 3, the Company bears no responsibility for any disadvantage arising from the relevant member not notifying the Company of the fact, or, even if notified, not following the Company's guidance.

Article 13 (Use of and Responsibility for Records)

The Company makes the utmost effort to ensure that members' Records are not leaked to third parties.

The Company may, only where it has obtained the member's consent, use Records as machine learning data for purposes such as improving and enhancing the quality, performance, advancement, and optimization of the daglo service and new services (hereinafter "use for the purpose of service quality improvement"). During machine learning, the content of the Records is not leaked to third parties, and the relevant member's information cannot be known either.

Members may choose whether to have their service usage data used for the purpose of service quality improvement. The member's choice applies from the time of the change.

Data that a member has chosen not to use for the purpose of service quality improvement is deleted immediately when the member deletes it or when the member applies for service withdrawal and it is approved. Data that a member has chosen to use for the purpose of service quality improvement is stored separately from the member's personal information, safely encrypted, and deleted after being used for 5 years.

Where a member does not consent to use for the purpose of service quality improvement, benefits for service use may not be provided, and there may be some restrictions on service use.

The Company bears no responsibility for the content of the Records, the legality of the recording procedure, or how the member uses the Records.

Article 14 (Storage and Management of Voice Call Recording Files)

In order to use the service, a member must grant the Company access permissions to the mobile phone's external storage and call (Call).

Except in the cases stipulated in these Terms and the Privacy Policy, the Company does not disclose or provide a member's voice call recording files or related Records to third parties.

Article 15 (Responsibility for Works)

The Company establishes and operates a policy for the protection of copyright holders' copyrights in using the service, and members must comply with the Company's copyright policy.

The copyright of postings (Records, product reviews written, Q&A, etc.) created by a member while using the service belongs to the member who created them, and where the relevant posting infringes another person's copyright, the responsibility for it is borne by the member.

Where a member's copyright is infringed within daglo, the member may protect their legitimate rights by using the rights infringement reporting system operated by the Company.

The Company may delete a posting without prior notice or take measures such as restricting the use of specific services or terminating the Use Agreement against the poster where the posting falls under any of the following items. However, unless the posting falls under one of the following items, the Company does not delete a posting merely on the grounds that it contains content disadvantageous to the seller, such as simple complaints about purchased goods.

Where it contains content that violates the laws of the Republic of Korea
Where it posts or advertises illegal products or obscene materials whose sale is prohibited under relevant laws
Where it contains false or exaggerated advertising content
Where it infringes another person's rights, honor, credit, or other legitimate interests
Where it induces direct transactions or posts links to other sites
Where it contains malicious code or data that may cause malfunction of information and communications devices
Where it is contrary to public order or good morals
Where it is deemed to interfere with the smooth progress of the service provided by the Company
Where it contains content related to criminal acts
Where it contains content that causes political or economic disputes

Various postings such as product reviews and Q&A created by a member may be reproduced, distributed, transmitted, and displayed on other sites affiliated with the Company, and may be modified or edited within the scope that does not alter the essential content.

Chapter 4 Restriction of Service Use and Termination of Agreement

Article 16 (Termination of the Use Agreement)

Termination by the Member

A member may terminate the Use Agreement at any time by notifying the Company of the intent to terminate through the service screen. However, the member must take the measures necessary to complete all transactions at least 7 days before notifying of the intent to terminate.
The member bears responsibility for any disadvantage arising from the expression of intent made by the member within the period of the preceding item, and when the Use Agreement is terminated, the Company may recover various benefits additionally provided to the member.
After terminating the Use Agreement by the member's intent, where the member wishes to use the service again later, re-use of the service is possible only when the intent to re-use is notified to the Company and the Company accepts it.

Termination by the Company

The Company may terminate the Use Agreement where any of the following reasons arises or is confirmed.

① Where the member has infringed the rights, honor, credit, or other legitimate interests of another member or person, or has committed an act in violation of the laws of the Republic of Korea or public order and good morals

② Where the member has committed or attempted an act that interferes with the smooth progress of the service provided by the Company

③ Where it is confirmed that there are grounds for refusal of acceptance under Article 7, Paragraph 3

④ Where the Company otherwise recognizes, based on reasonable judgment, that it is necessary to refuse the provision of the service

Where the Company terminates, the Company notifies the member of the intent to terminate by stating the reason for termination as stipulated in these Terms. The Use Agreement is terminated at the time the Company's intent to terminate is notified to the member.
Even if the Company terminates the Use Agreement under this paragraph, these Terms continue to apply with respect to the completion of sales contracts already concluded before termination.
When the Use Agreement is terminated as stipulated in this paragraph, the Company may recover various benefits additionally provided to the member.
Where the Use Agreement has been terminated as stipulated in this paragraph, the Company may refuse to accept the member's application for re-use.

Article 17 (Prohibited Acts)

Where a member violates the obligations of these Terms or interferes with the normal operation of the service, the Company may restrict service use in stages, such as warning, temporary suspension of use, and permanent suspension of use.

Notwithstanding the preceding paragraph, the Company may immediately impose permanent suspension of use where relevant laws are violated, such as identity theft and payment theft in violation of the "Resident Registration Act," the provision of illegal programs and obstruction of operation in violation of the "Copyright Act" and the "Computer Programs Protection Act," and illegal communication and hacking, distribution of malicious programs, and acts exceeding access authority in violation of the "Information and Communications Network Act." In the case of permanent suspension of use under this paragraph, the "points" and other benefits acquired through service use are all extinguished, and the Company does not separately compensate for this.

Where a member does not log in continuously for 3 months or more, the Company may restrict use for the protection of member information and the efficiency of operation.

Within the scope of use restriction under this Article, the conditions and details of the restriction are as stipulated in the use restriction policy and the operation policy on individual services.

Where the Company restricts service use or terminates the agreement under this Article, the Company notifies as stipulated in these Terms.

A member may file an objection to the use restriction, etc. under this Article in accordance with the procedure set by the Company. At this time, where the Company recognizes that the objection is justified, the Company immediately resumes the use of the service.

Chapter 5 Other Matters

Article 18 (Rules Other Than the Terms and Relationship with Relevant Laws)

The laws of the Republic of Korea apply to these Terms.

Where a dispute arises between a member and the Company in connection with these Terms or the service, the handling of the dispute follows the procedures stipulated in the Civil Procedure Act of the Republic of Korea.

The Korean version of these Terms is the official text.

Article 19 (Exemption of the Company)

The Company is exempt from liability where members, or a member and a third party, conduct transactions, etc. with each other through the medium of the service.

Where the service is temporarily suspended for the reasons in Article 8, Paragraph 2, Items 1 and 2, the Company bears no responsibility for damages incurred by a member or a third party as a result. However, this does not apply in the case of the Company's intent or gross negligence.

Where the service is restricted or suspended for the reason in Article 8, Paragraph 2, Item 3, the Company is exempt from its responsibility on the grounds of force majeure.

The Company bears no responsibility for obstacles to service use due to reasons attributable to the member.

The Company bears no responsibility whatsoever for damage arising from a member leaking or providing their own personal information to another person.

The daglo service may be restricted or delayed due to reasons such as the member's current location and the network of the wireless data service provider used by the member, and the Company bears no responsibility for damage arising from this.

Article 20 (Miscellaneous Provisions)

The Company may temporarily or permanently modify or suspend a specific service (or part thereof) after announcing it in advance through the Company's website where necessary.

The Company and members may not transfer the rights and obligations under these Terms to a third party without the clear consent of the other party.

Contracts, agreements, notices, etc. additionally prepared by agreement between the parties in connection with these Terms, as well as the content the Company announces to members through daglo due to changes in the Company's policy, the enactment/amendment of laws, or the notices/guidelines of public institutions, also constitute part of these Terms.

Notice Date: December 1, 2023

Effective Date: December 7, 2023

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June 26, 2026

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