Terms of Service (2026.06)

Effective date: June 26, 2026

Terms of Service (Revised June 19, 2026)

ActionPower Co., Ltd. daglo Service Terms of Service

Chapter 1 General Provisions

Article 1 (Purpose)

The purpose of these Terms is to establish all matters, including the rights, obligations, and responsibilities of the user and ActionPower Co., Ltd. (hereinafter the "Company"), as well as the conditions and procedures of use, with respect to the service (hereinafter the "Service") provided through the daglo website (daglo.ai) operated by the Company and the daglo mobile application (hereinafter "daglo") provided via smartphones and other mobile communication devices.

Article 2 (Posting and Amendment of Terms)

The Company shall post the contents of these Terms on the daglo service screen, together with the Company's trade name, business address, name of the representative, business registration number, and contact information (telephone, fax, email, etc.), so that members may review them.

The Company may amend these Terms within the scope that does not violate applicable laws where necessary. When the Company amends the Terms, it shall specify the effective date and reason for the amendment and announce them together with the current Terms on the service's initial screen from 14 days prior to the effective date (30 days prior for changes that are unfavorable or material to members) until the day before the effective date.

Where the Company, when announcing the amended Terms, has also notified members that failure to express agreement or refusal shall be deemed acceptance, the amended Terms shall be deemed accepted if the member does not express refusal by the effective date of the Terms. If a member does not agree to the application of the amended Terms, the "member" may terminate the service agreement.

Article 3 (Rules Outside the Terms)

The Company may, where necessary, establish separate terms or individual policies for specific services, and in the event of a conflict between these Terms and such separate terms or individual policies, the separate terms or individual policies shall prevail.

Matters not stipulated in these Terms shall be governed by applicable laws.

Article 4 (Notice to Members)

The Company may provide various notices or notifications to members using the email registered by the member at the time of membership application.

When giving notice or notification of matters that apply commonly to members, the Company may substitute individual notice or notification to each member by posting the relevant matters on the service screen or app. However, this provision shall not apply when notifying members of unfavorable changes related to the rights and obligations of the customer.

Members are obligated to keep their contact information (email address, mobile phone number, landline telephone number, etc.) up to date at all times so as to receive the Company's notices. The Company shall bear no responsibility for any disadvantage to the customer arising from failure to keep contact information updated.

Article 5 (Definition of Terms)

1. The definitions of terms used in these Terms are as follows.

1) "daglo": refers to the virtual place of business established by the Company to provide the Service. It is also used to mean the business operator that operates it.

2) "Member": refers to an individual or corporation that has registered as a member by providing personal information to the Company, and who may use the services provided by daglo upon agreeing to these Terms.

3) "ID": refers to the email address set by the member and approved and registered by the Company for the identification of the member and use of the Service.

4) "Password": refers to a combination of letters and numbers set by the member and registered with the Company for the verification of the member's identity and the protection of the member's rights and confidentiality.

5) "Records": refers to the content entered and recorded in the course of using the Service, including all voice and video data entered by the member, the results and edits obtained by analyzing and converting such data into text, and the content written by the member in notes.

6) "Voice Call Recording File": refers to an audio file that records and stores the content of a call the member made with the other party via mobile phone. A voice call recording file must have been recorded by a party to the conversation.

Chapter 2 Use and Operation of the Service

Article 6 (Types of Service)

The services provided by the Company are as follows.

1) Service that converts voice and video data into text

2) Service that plays voice and video data and edits scripts

3) Service that records and analyzes data

4) Service that stores and manages data

5) Other tasks determined by the Company

The Company may modify or add to the types and content of the Service where necessary, and in such cases the Company shall post the changes on the service screen or announce them by other means.

The Company may divide the Service into certain ranges and separately designate available times for each range. However, in such cases, the Company shall announce the details in advance.

Article 7 (Formation of the Service Agreement)

The service use agreement (hereinafter the "Agreement") is formed when a person who wishes to become a member (hereinafter "Applicant") agrees to the contents of the Terms, applies for membership, and the Company accepts such application.

With respect to the application under Paragraph 1, the Company may request real-name verification and identity authentication through a specialized institution depending on the type of member.

The Company shall, in principle, accept the Applicant's application to use the Service. However, the Company may withhold acceptance or decline to accept in the following cases until the relevant reason is resolved.

1) Where the Applicant has previously lost membership status under these Terms. However, this shall not apply where the Company has granted approval for re-registration.

2) Where the application is not under a real name or uses another person's name

3) Where false information is entered, or the content required by the Company is not entered

4) Where a child under the age of 14 has not obtained the consent of a legal representative (such as a parent)

5) Where there is insufficient capacity of service-related facilities, or there are technical or operational problems

6) Where the application otherwise violates applicable laws or is contrary to the standards set by the Company, such as detailed guidelines

Where the Company does not accept or withholds acceptance of a membership application under Paragraph 3, the Company shall in principle notify the Applicant thereof.

The Company may differentiate use by subdividing usage time, number of uses, service menus, etc. by grade according to Company policy with respect to members.

The Company may impose usage restrictions or grade-based restrictions on members to comply with ratings and age requirements under the "Promotion of the Motion Pictures and Video Products Act," the "Juvenile Protection Act," and other laws.

Article 8 (Provision of the Service)

The service period under these Terms is from the date of service application until termination of the Agreement.

The Company shall use its best efforts to provide the Service 24 hours a day, year-round. However, the Company may restrict or suspend all or part of the Service in the following cases.

1) In the case of regular or temporary inspection for the maintenance and repair of facilities, etc.

2) Where there is interference with normal use of the Service due to a failure of facilities or a surge in usage, etc.

3) Where there are other force majeure reasons such as natural disasters or national emergencies

In the case of service interruption under the preceding paragraph, the Company shall notify members by the method prescribed in these Terms. However, where there are unavoidable reasons that prevent the Company from giving prior notice, it may give notice afterward.

Article 9 (Service Use Fees and Payment)

The Company's services consist of free services and paid services, and where a member uses a paid service provided by the Company, the use shall in principle follow payment of the usage fee.

Payment is divided into recurring payment and individual purchase payment methods, and the details are explained in detail through the product information page.

The methods of payment for the use fees of the services provided by the Company include credit card payment, simple payment, and payment through agencies including app stores.

The Company may additionally request personal information that is essential for the performance of payment, and the member must accurately provide the personal information requested by the Company. The member shall bear sole responsibility for the information entered by the member in connection with payment and for any responsibility and disadvantage arising in connection with such information.

The Company may verify whether the member has legitimate authority to use the payment method used at the time of payment, and may suspend the transaction until such verification is completed, or cancel the transaction if verification is not possible.

Where a member purchases the Company's recurring payment product, this includes subscription to a continuous/recurring pricing plan. Unless the member cancels the subscription, the subscription is renewed at the start of each new billing cycle and the fee is charged to the payment method selected by the user.

A member may cancel a subscription to the Company's recurring payment product at any time. Cancellation of the subscription takes effect at the end of the relevant billing cycle (or at the end of the free trial period, if applicable), and the member may use the Service until the billing cycle ends.

Except for termination that meets the requirements set out in Paragraph 8 and the obligation to refund due to the Company's willful misconduct or negligence, no refund or credit is provided for periods during which daglo was not used or for the Service (in whole or in part).

Where a member cancels a subscription within 7 days from the payment date without using daglo's transcription service, the user may request a full refund of the subscription fee charged for the relevant billing cycle.

The Company may change service fees and subscription plans. The Company shall notify members of changes to service fees and subscription plans, including the time of application. If a member does not agree to the relevant change, the member may terminate the Agreement.

For Apple IAP (In-App Purchase), the policies of the Apple Media Services Terms and Conditions apply.

For Google Play IAP, the policies of the Google Payments Terms of Service apply.

Article 10 (Member Management)

The Company may take the following measures against members who violate these Terms, applicable laws, or the general principles of commercial transactions.

1) Recovery of some or all of the benefits additionally provided by the Company

2) Restriction of use of specific services

3) Termination of the Agreement

4) Claim for damages

Where the Company takes any of the measures set out in the preceding paragraph, the Company shall notify the member in advance in accordance with these Terms, and in unavoidable cases such as where the member cannot be reached or where urgency is required, the Company may take the measure first and notify afterward.

A member may raise a defense against the Company's measures under this Article where there are grounds for such defense.

Chapter 3 Obligations of the Parties

Article 11 (Protection of Personal Information)

The Company uses personal information provided by members for the Agreement only within the purpose and scope to which the member has consented. Where a new purpose of use arises or where information is provided to a third party, the Company shall notify the relevant member and obtain consent at the stage of use or provision. However, exceptions apply where otherwise provided by applicable laws.

To protect members' personal information, the Company establishes a "Privacy Policy" as prescribed by applicable laws, designates a personal information protection officer, and posts and operates such policy.

Article 12 (Management of Member Account)

Responsibility for the management of a member's ID and password rests with the member, and these must not be allowed to be used by a third party.

The Company may restrict the use of a member's ID where there is a risk of leakage of personal information, or where the ID is antisocial or contrary to public morals, or where there is a risk of being mistaken for the Company or the Company's operator.

Where a member becomes aware that their ID and password have been stolen or are being used by a third party, the member must immediately notify the Company and follow the Company's guidance.

In the case of Paragraph 3, the Company shall not be responsible for any disadvantage arising from the relevant member's failure to notify the Company of such fact, or, even where notified, from failure to follow the Company's guidance.

Article 13 (Use of and Responsibility for Records)

The Company makes its best efforts to prevent members' Records from being leaked to third parties.

The Company may, only where it has obtained the member's consent, use Records as machine learning data for purposes such as improving the quality and performance, advancing, and optimizing the daglo Service and new services (hereinafter "use for the purpose of improving service quality"). During machine learning, the content of Records is not leaked to third parties, and the relevant member's information cannot be identified.

A member may choose whether to have their service usage data used for the purpose of improving service quality. The member's choice applies from the time of change.

Data that a member chooses not to have used for the purpose of improving service quality is deleted immediately when the member deletes it or when the member applies for and is approved for service withdrawal. Data that a member chooses to have used for the purpose of improving service quality is stored separately from the member's personal information and securely encrypted, and is deleted after being used for 5 years.

Where a member does not consent to use for the purpose of improving service quality, benefits for service use, etc. may not be provided, and there may be certain restrictions on service use.

The Company shall not be responsible for the content of Records, the legality of the recording procedure, or how the member uses the Records.

Article 14 (Storage and Management of Voice Call Recording Files)

In order for a member to use the Service, the member must grant the Company access permissions to the mobile phone's external storage and calls.

Except as provided in these Terms and the Privacy Policy, the Company does not disclose or provide a member's voice call recording files or related Records to third parties.

Article 15 (Responsibility for Copyrighted Works)

The Company establishes and operates policies for the protection of copyright holders' copyrights in the use of the Service, and members must comply with the Company's copyright policy.

The copyright of postings (Records, product reviews written, Q&A, etc.) created by a member while using the Service belongs to the member who created them, and where such posting infringes another person's copyright, responsibility therefor shall be borne by the member.

Where a member's copyright is infringed within daglo, the member may protect their legitimate rights using the rights-infringement reporting system operated by the Company.

The Company may delete a posting without prior notice or take measures such as restricting use of a specific service or terminating the Agreement against the poster where the posting falls under any of the following. However, unless a posting falls under one of the following, the Company shall not delete a posting merely on the ground that it contains content unfavorable to the seller, such as a simple complaint about a purchased item.

1) Where it contains content that violates the laws of the Republic of Korea

2) Where it posts or advertises illegal products or obscene material whose sale is prohibited under applicable laws

3) Where it contains false or exaggerated advertising

4) Where it infringes the rights, reputation, credit, or other legitimate interests of others

5) Where it induces direct transactions or posts links to other sites

6) Where it contains malicious code or data that may cause malfunction of information and communication devices

7) Where it is contrary to public order or good morals

8) Where it is deemed to interfere with the smooth operation of the services provided by the Company

9) Where it contains content related to criminal acts

10) Where it contains content that causes political or economic disputes

Various postings such as product reviews and Q&A written by a member may be reproduced, distributed, transmitted, and displayed on other sites affiliated with the Company, and may be modified and edited within the scope that does not alter the essential content.

Chapter 4 Restriction of Service Use and Termination of Agreement

Article 16 (Termination of the Agreement)

Termination by Member

1) A member may terminate the Agreement at any time by notifying the Company of the intent to terminate through the service screen. However, the member must take the measures necessary to complete all transactions at least 7 days before notifying the intent to terminate.

2) The member shall bear responsibility for any disadvantage arising from the member's expression of intent within the period of the preceding item, and upon termination of the Agreement, the Company may recover various benefits additionally provided to the member.

3) After terminating the Agreement at the member's discretion, where the member wishes to use the Service again in the future, re-use of the Service is possible only where the intent to re-use is notified to the Company and the Company accepts it.

Termination by Company

1) The Company may terminate the Agreement where any of the following reasons arises or is confirmed.

① Where the member has infringed the rights, reputation, credit, or other legitimate interests of other members or third parties, or has committed an act contrary to the laws of the Republic of Korea or public order and morals

② Where the member has performed or attempted an act that interferes with the smooth operation of the services provided by the Company

③ Where it is confirmed that a ground for refusal of acceptance under Article 7, Paragraph 3 exists

④ Where the Company otherwise recognizes, based on reasonable judgment, that it needs to refuse provision of the Service

2) Where the Company terminates, the Company shall notify the member of the intent to terminate, stating the reason for termination, in accordance with these Terms. The Agreement ends at the time the Company notifies the member of the intent to terminate.

3) Even where the Company terminates the Agreement under this paragraph, these Terms shall continue to apply with respect to the completion of sales contracts already concluded before termination.

4) Where the Agreement ends as prescribed in this paragraph, the Company may recover various benefits additionally provided to the member.

5) Where the Agreement has ended as prescribed in this paragraph, the Company may refuse to accept the member's application for re-use.

Article 17 (Prohibited Acts)

Where a member violates the obligations of these Terms or interferes with the normal operation of the Service, the Company may restrict service use in stages, such as by warning, temporary suspension of use, or permanent suspension of use.

Notwithstanding the preceding paragraph, where a member violates applicable laws, such as identity theft and payment fraud in violation of the "Resident Registration Act," provision of illegal programs and interference with operation in violation of the "Copyright Act" and the "Computer Programs Protection Act," and illegal communication and hacking, distribution of malicious programs, and acts exceeding access authority in violation of the "Network Act," the Company may immediately impose permanent suspension of use. In the case of permanent suspension of use under this paragraph, "points" and other benefits obtained through use of the Service shall also all be extinguished, and the Company shall not separately compensate therefor.

Where a member does not log in for 3 consecutive months or more, the Company may restrict use for the protection of member information and the efficiency of operation.

Within the scope of the use restriction under this Article, the conditions and details of the restriction shall be as prescribed in the use restriction policy and the operational policy of individual services.

Where the Company restricts service use or terminates the Agreement under this Article, the Company shall give notice in accordance with these Terms.

A member may file an objection to a use restriction under this Article in accordance with the procedure prescribed by the Company. In this case, where the Company recognizes that the objection is justified, the Company shall immediately resume use of the Service.

Chapter 5 Miscellaneous

Article 18 (Rules Outside the Terms and Relationship with Applicable Laws)

The laws of the Republic of Korea apply to these Terms.

Where a dispute arises between a member and the Company in connection with these Terms or the Service, the resolution of such dispute shall follow the procedures prescribed by the Civil Procedure Act of the Republic of Korea.

The Korean-language version of these Terms shall be the authoritative text.

Article 19 (Company's Disclaimer)

The Company is exempted from liability where members, or a member and a third party, engage in transactions, etc. through the medium of the Service.

Where the Service is temporarily interrupted for reasons under Article 8, Paragraph 2, Items 1 and 2, the Company shall not be responsible for damage suffered by a member or third party as a result. However, this shall not apply in cases caused by the Company's willful misconduct or gross negligence.

Where the Service is restricted or interrupted for reasons under Article 8, Paragraph 2, Item 3, the Company is exempted from liability on the ground of force majeure.

The Company shall not be responsible for obstruction of service use caused by reasons attributable to the member.

The Company shall bear no liability whatsoever for damage arising from a member leaking or providing their own personal information to another person.

The daglo Service may be restricted or delayed for reasons such as the member's current location and the network of the wireless data service provider used by the member, and the Company shall not be responsible for damage arising therefrom.

Article 20 (Third-Party Services)

The Company may include links to and integration functions with third-party services, or provide links to and integration functions with third-party services located within or linked to from the Service. The Company provides and/or enables such links and integration functions merely for convenience and bears no responsibility for the content, functions, or availability of third-party services. By interacting with such third parties, a member provides information directly to the third party and becomes subject to the third party's privacy policy and the third party's terms of service. Users may not post links that connect users to content or information that violates these Terms or the terms applicable to third-party services.

Article 21 (Miscellaneous Provisions)

The Company may, where necessary, temporarily or permanently modify or discontinue a specific service (or part thereof) after announcing it in advance through the Company's website.

Neither the Company nor a member may assign the rights and obligations under these Terms to a third party without the clear consent of the other party.

Contracts, agreements, notifications, etc. additionally prepared by agreement between the parties in connection with these Terms, as well as content that the Company announces to members through daglo pursuant to changes in Company policy, enactment or amendment of laws, or notices or guidelines of public institutions, also constitute part of these Terms.

Announcement Date: June 19, 2026

Effective Date: June 26, 2026