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Frequently Asked Questions

Check out the frequently asked questions about our subscription plans
Is this a paid service?

You can use the service within limited usage through the free plan. If you want more features or usage, please proceed with a subscription through [Plan Upgrade].

What payment methods can I use?

We support Credit cards, Kakao Pay, Mobile apps (AppStore, GooglePlay), etc. Detailed payment options can be checked on the payment page.

When are subscription fees charged?

Subscription fees are automatically charged on your payment date monthly/yearly according to your chosen plan.

How do I cancel my subscription?

Subscription cancellation is available through My Page, and you can continue using the service until the end date of your current plan after cancellation.

Are refunds possible?

Dagglo Web: You can get a refund within 7 days if you haven't used the service. • Mobile platforms: Refunds follow the terms of each platform (Appstore, GooglePlay) and must be requested through the respective platform.

Billing when upgrading Pro to Premium?

Premium plan billing takes effect immediately, and you will automatically receive a refund for the remaining period of your current Pro plan.

Is international payment possible?

International payments are not supported on Dagglo Web. Please make purchases through the Dagglo app.

What if I can't find help for my question?

For more detailed information, please check the Customer service.