Cancellation, Refunds & Deletion
How can I cancel my Team Space subscription?
Currently, Team Space subscriptions can only be canceled by contacting our support team through 1:1 Inquiry.
Will I lose access immediately after canceling my subscription?
No. Even after you request cancellation, you can continue using your Team Space until the end of your current billing period.
How can I get a refund?
If you have not used the service within 7 days of payment, you can request a refund through 1:1 Inquiry.
If you purchased additional seats, only the payment for the additional seats is eligible for a refund.
What happens if I receive a refund for the initial Team Space purchase?
All data associated with that Team Space will be permanently deleted.
How can I delete my Team Space?
To delete your Team Space, please contact us through 1:1 Inquiry.
Can the Team Space owner delete their account?
Yes. Please contact us through 1:1 Inquiry to request account deletion.
Can Team Space members delete their own accounts?
Team Space members must first be removed from the Team Space by the owner. Once removed, they can delete their account.