Refunds & cancellation
I want to cancel my subscription
Cancellation depends on where you paid. Mobile app payments must be cancelled and refunded directly under Play Store / App Store policy.
For PC subscriptions: open Daglo → [Profile] at bottom left → [Settings] → [Billing] → [Cancel payment].
Can I get a refund?
Generally within 7 days of payment, if no credits were used through transcription. If usage time was already deducted, a partial refund may apply. Mobile store payments follow each store's policy.
Will my recordings disappear if I cancel?
No. Cancelling keeps your existing records. However, deleting your account makes records unrecoverable.